About CCT Services
We specialize in providing services which help our clients maintain and improve the relationships with their customers. Our team has the experience that allows them to understand how to handle customers from different regions and different demographics and have developed techniques that help manage the relationship between companies and their clients.
By keeping an open channel of communication with the customers and offering them first class personalized service we can help our customers get their message to their clients more successfully thus increase sales. In addition to that, we have developed various incentive models that are designed to improve brand loyalty and increase the average customer value as well as the average customer lifetime. Services will include call center, email response management, and other customer contact solutions.
CCT Services is a leading industry pioneer for outsourced CRM, Call Center, Online Chat Support Solutions and has expanded its diverse portfolio of services to include Call Back Request handling, Click to call and e-mail support. Our best-of-breed, fully scalable and custom made contact center services cater to specific needs of any E-commerce operation and are aimed at generating a clear increase in sales or leads from their current web traffic or customer database. Our turnkey solutions combine state of the art technology with trained, intelligent and enthusiastic staff, allowing e-businesses to staff their operations 24x7 for a personalized online experience.