Urgent

IT Support Technical / IT Help Desk

Full time Ibex Consulting in Government Email Job
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Job Detail

  • Offered Salary 1000
  • Career Level Supervisor
  • Experience 3 Years
  • Gender Any
  • Industry Government/Civil Service
  • Qualifications Degree Bachelor

Job Description

Key & Responsibilities:

Specific responsibilities include the following

  • IT Technical support for Client End users. (External and external Client Department locations)
  • Installation new devices (computer, laptops, printers. Scanners, network printer etc.)
  • Support to Client users on OS, MS Office, and other application and software.
  • Installation all kind of application on pcs, (support and troubleshooting)
  • Repair the device formatting and troubleshooting.
  • Helping and give the information to users how solving the problem of printers, internet, language, and more. if they face again same problem they can solving himself.

Skill & Requirements:

Required candidate experience and skills/capabilities include:

  • At least 3 years’ experience in IT support technician
  • Technical writing skills
  • Spoken language Arabic and English
  • A good memory of how software and questioning skills combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • The ability to work well in a team
  • Problem –solving skills
  • A strong customer focus
  • The ability to priorities your workload
  • Patience, technical orientation and interest
  • Attention to detail.

Good in communication, requirement gathering and analyze business requirement.

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